Privacy Notice for California Residents

Effective Date: January 1, 2020

This California Privacy Notice (this “notice”) applies to “Consumers” as defined by the California Consumer Privacy Act (“CCPA”) as a supplement to Racal Acoustics Limited and its subsidiaries’ (“Company” “us” “we” our”) privacy policies or notices. Please see our privacy policy on our website: www.racalacoustics.com/privacy-policy/.

To aid in readability, in some places we have abbreviated or summarised CCPA terms or language. Terms defined in the CCPA that are used in this notice shall have the same meaning as in the CCPA.

For more information on this notice or your California privacy rights contact us at +44 (0) 20 8515 6200, email us at Sales@racalacoustics.com or, write to us at: Racal Acoustics Ltd, Unit 3/4 Waverley Industrial Park, Hailsham Drive, Harrow HA1 4TR, United Kingdom

Personal Information

We Collect We have collected the following categories of personal information from consumers within the last twelve (12) months:

Identifiers and Personal Records

This may include but is not limited to: a real name, telephone number, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, or other similar identifiers.

We collect this information if you are a new Prospect requesting a quotation via our website; or a Client who is emailing direct for either a new quote or to proceed with an order, for the purpose of sales and marketing.

Internet Usage Information

This may include, but is not limited to: browsing history, search history, and information regarding your interaction with our Internet Website, application, or advertisement.

We collect this information if you are a new Prospect requesting a quotation via our website; or a Client who is emailing direct for either a new quote or to proceed with an order, for the purpose of sales and marketing.

As permitted by applicable law, we do not treat deidentified data or aggregate consumer information as personal information and we reserve the right to convert, or permit others to convert, your personal information into deidentified data or aggregate consumer information.

Subject to restrictions and obligations of the CCPA, our vendors may also use your personal information. Our vendors may themselves engage services providers or subcontractors to enable them to perform services for us, which sub-processing is, for purposes of certainty, an additional business purpose for which we are providing you notice.

Sharing Personal Information

We disclose your personal information for a business purpose to the following categories of third parties:

  • Our affiliates

In the last twelve (12) months, we have not sold any personal information.

California Privacy Rights

We provide California Consumers the privacy rights described in this section. You have the right to exercise these rights via an authorised agent who meets the agency requirements of the CCPA and related regulations. As permitted by the CCPA, any request you submit to us is subject to an identification process. We will not fulfill your CCPA request unless you have provided sufficient information for us to reasonably verify you are the consumer about whom we collected personal information.

If we cannot comply with a request, we will explain the reasons in our response. We will use personal information provided in your request only to verify your identity or authority to make the request and to track and document request responses, unless you also gave it to us for another purpose.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive or clearly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your personal information over the past 12 months. Additionally, you have the right to make or obtain a transportable copy, no more than twice in a twelve-month period, of your personal information that we have collected in the period that is 12 months prior to the request date and are maintaining. Once we receive and confirm your request, we will disclose to you:

  • The categories of PI we have collected about you.
  • The categories of sources from which we collected your PI.
  • The business or commercial purposes for our collecting or selling your PI.
  • The categories of third parties to whom we have shared your PI.
  • The specific pieces of PI we have collected about you.
  • A list of the categories of PI disclosed for a business purpose in the prior 12 months, or that no disclosure occurred.
  • A list of the categories of PI sold about you in the prior 12 months, or that no sale occurred. If we sold your PI, we will explain:
    • The categories of your PI we have sold.
    • The categories of third parties to which we sold PI, by categories of PI sold for each third party.

Deletion Request Rights

Except to the extent we have a basis for retention under CCPA, you may request that we delete your personal information that we have collected directly from you and are maintaining. Our retention rights include, without limitation, to complete transactions and service you have requested or that are reasonably anticipated, for security purposes, for legitimate internal business purposes, including maintaining business records, to comply with law, to exercise or defend legal claims, and to cooperate with law enforcement. Note also that we are not required to delete your personal information that we did not collect directly from you.

Do Not Sell

We do not sell your personal information as such is defined under the CCPA, and until such time as we change this policy by updating this notice, will treat personal information collected under that policy as subject to a do not sell request.

Our and Other’s Rights

Notwithstanding anything to the contrary, we may collect, use and disclose your personal information as required or permitted by applicable law and this may override your CCPA rights. In addition, we need not honor any of your requests to the extent that doing so would infringe upon our or any other person or party’s rights or conflict with applicable law.

Changes to Our Privacy Notice

We reserve the right to amend this notice at our discretion and at any time. When we make changes to this notice, we will notify you through a notice on our website homepage.

Contact Information

If you have any questions or comments about this notice, the ways in which we collect and use your personal information, your choices and rights regarding such use, or wish to exercise your rights under California law, please do not hesitate to contact us at:

Phone: +44(0)20 8515 6200
Website: www.racalacoustics.com
Email:  Sales@racalacoustics.com
Postal Address: Racal Acoustics, Unit 3/4 Waverley Industrial Park, Hailsham Drive, Harrow HA1 4TR, United Kingdom
Attn: Doug Yon